Welcome to Craple, an antique shop and online marketplace (the “Platform”) operated by Craple, a company registered in India with its registered office at Shop No. 7, Dehradun Road, Rampur, Roorkee – 247667, Uttarakhand, India (hereinafter referred to as “Craple,” “we,” “us,” or “our”). These terms and conditions (the “Terms”) govern your use of the Platform and the services offered through it. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Definitions

“User” or “you” means any individual or entity that uses or accesses the Platform. “Products” means any antique or electronic item or any other product listed on the Platform. “Intellectual Property” means any patent, copyright, trademark, trade secret, or other intellectual property right.

2. Eligibility and Registration

Use of the Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use the Platform only with the involvement of a parent or guardian. By accessing or using the Platform, you represent and warrant that you are legally capable of entering into binding contracts and agree to be bound by these Terms.

3. User Account and Obligations

To use the Platform, you must register for an account and provide accurate and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Craple immediately of any unauthorized use of your account or any other breach of security. Craple will not be liable for any loss or damage arising from your failure to comply with this section.

4. Use of the Platform and Services

You agree to use the Platform only for lawful purposes and in compliance with these Terms. You may not use the Platform or any information provided through it for any unlawful or unauthorized purpose. You may not use the Platform in any way that could damage, disable, overburden, or impair the Platform, or interfere with any other party’s use and enjoyment of the Platform. You may not attempt to gain unauthorized access to any part of the Platform, other accounts, or networks connected to the Platform.

5. Pricing and Payment

All prices for Products listed on the Platform are inclusive of applicable taxes and shipping charges unless otherwise stated. Craple reserves the right to modify the prices of Products at any time without prior notice. Payment for Products must be made through the payment options available on the Platform. By making a payment, you represent and warrant that you are authorized to use the payment method and that the payment information provided is accurate and complete.

6. Shipping and Delivery

Please review our Shipping Policy, which governs the shipment and delivery of products purchased on Craple. We strive to ensure that your order is delivered to you in a timely and efficient manner. The estimated delivery time for each product is mentioned on the product detail page, and we make every effort to deliver the product within the estimated delivery time. However, delivery times may vary depending on the shipping address, product availability, and other factors outside our control. If you have any questions about the shipping and delivery of your order, please feel free to contact us.

7. Product Listings and Descriptions

Craple makes every effort to ensure that the information provided on the Platform, including the descriptions and images of Products, is accurate and up-to-date. However, Craple does not warrant that the information is error-free or complete. Craple reserves the right to modify or update the information at any time without prior notice.

8. Privacy

Please review our Privacy Policy, which also governs your use of Craple, to understand our practices. The personal information provided to us by you during the course of usage of Craple will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

9. Return & Refund

Please review our Return and Refund Policy, which outlines our procedures for returning and refunding products purchased through Craple. If you are not satisfied with your purchase for any reason, you may be eligible for a return or refund in accordance with our policy. Please note that certain restrictions may apply and that we reserve the right to refuse returns or refunds in certain circumstances. By using Craple, you agree to our Return and Refund Policy.

10. Intellectual Property

The Platform, its content, and all intellectual property rights, including but not limited to patents, trademarks, copyrights, and trade secrets, are the property of Craple or its licensors. You may not use, copy, reproduce, distribute, transmit, or modify any part of the Platform or its content without prior written consent from Craple.

11. User-Generated Content

By posting or submitting any content on the Platform, including but not limited to product reviews, comments, or feedback, you grant Craple a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.

12. Disclaimer of Warranties and Limitation of Liability

Craple provides the Platform and its services on an “as is” and “as available” basis. We do not make any warranties, express or implied, regarding the Platform’s reliability, accuracy, or completeness. We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Platform or its services.

13. Indemnification

You agree to indemnify and hold Craple harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third-party.

14. Termination and Suspension

Craple reserves the right to terminate or suspend your account or access to the Platform and its services, with or without notice, for any reason or no reason at all, including but not limited to your violation of these Terms and Conditions.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Uttarakhand, India.

16. Amendments and Modifications

Craple reserves the right to modify, update, or change these Terms and Conditions at any time and without prior notice. It is your responsibility to review these Terms and Conditions periodically for changes. Your continued use of the Platform and its services after any modifications, updates, or changes shall constitute your acceptance of such modifications, updates, or changes.

17. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any additional policies or guidelines posted on the Platform, constitute the entire agreement between you and Craple regarding your use of the Platform and its services.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at contact@craple.in.