Cleaning Method

• Wipe with a soft, dry cloth for dust and fingerprints. For tarnish, gently polish with brass cleaner on the cloth, not directly on the watch. Avoid abrasives.

Moisture-Proofing

• Keep the watch dry to avoid brass tarnishing and damage to the mechanism. Dry promptly if it gets wet.

Avoiding Chemicals

• Avoid chemicals, perfumes, and alcohol that could harm the brass. Limit direct sunlight exposure to maintain material integrity.

Note: Handle your pocket watch with care. Dropping or bumping it can damage the internal mechanics or the glass face.

• Pocket watche for checking time and as a fashion accessory, showcasing personal style and a nod to vintage elegance.

• If you’re not available to receive your delivery, your pocket watch will be held at the nearest delivery hub for 10 days. After this period, Craple reserves the right to adjust or cancel the order.

• We take great care in ensuring our pocket watches meet high-quality standards. If you receive a watch that is defective or damaged, please contact us at contact@craple.com with an unboxing video and photos to support your warranty claim.

• How is the pocket watch delivered?
  It is delivered via the shipping option chosen by the customer, with packaging designed to protect the watch during transit.
• Do I need any documents for delivery?
  No, you don’t need additional documents for receiving your pocket watch.
• Why isn’t shipping free?
  Due to varying shipping costs by location, we itemize shipping and product costs for full transparency.
• Is my order/payment secure?
  Yes, we are listed on trusted platforms like Etsy, eBay, and Amazon, ensuring secure transactions for our customers.

• The pocket watch may include accessories or features shown in images for presentation purposes that are not part of the standard package unless stated otherwise.
• Due to the handcrafted nature and polished finish of the brass, slight variations in appearance may occur, enhancing the uniqueness of each piece.