Once you’ve made a purchase from our website “Craple.in”, we understand the excitement of eagerly awaiting your package. To ensure you stay informed and updated on the delivery status, our website provides a user-friendly order tracking system. In this comprehensive guide, we will walk you through the step-by-step process of tracking your order and offer tips to help you stay updated on the progress of your delivery.
Step 1: Locate Your Order Tracking Information
After we dispatch your order, we will send you an email containing important details and instructions to track your package. For local area orders (Same Day Delivery) we do not send any tracking details because of bike delivery.
Step 3: Enter Your Tracking Number
On the tracking page, you’ll find a designated field to enter your tracking number. Retrieve the tracking number from the order confirmation email and carefully copy and paste it into the field. Double-check for accuracy to ensure accurate tracking results.
Step 4: Track Your Order
Click on the “Track” or “Submit” button to initiate the tracking process. Our tracking system will retrieve the latest information related to your order and display it on the screen. This information may include the current location of your package, estimated delivery date, and any status updates provided by the shipping carrier.
Step 5: Monitor Status Updates
Once you access the tracking information, you can monitor the status updates of your order. Keep in mind that there may be a slight delay in updating the tracking information, particularly during transit. Check the tracking page periodically to stay informed about any changes in the delivery status.
Step 6: Sign Up for Notifications
To receive real-time updates on your package’s progress, consider signing up for notifications. Many shipping carriers offer email or SMS notifications that provide timely updates. These notifications can inform you about significant milestones such as package pickup, transit, and delivery. Look for an option to subscribe to these notifications on the tracking page.
Step 7: Contact Customer Support
If you have any questions or concerns about your order’s tracking information, our dedicated customer support team is here to assist you. Reach out to us via email or phone, using the contact details provided on our website. Our knowledgeable representatives will be happy to provide clarification or additional details regarding your order’s status.
Step 8: Exercise Patience and Tracking Timeframes
Keep in mind that the tracking information may not update instantly or frequently, especially during transit. Allow sufficient time for the carrier to update the status, particularly during peak shipping periods or if your package is in transit between different locations. Exercise patience and check the tracking page periodically for any updates.
By following the step-by-step instructions outlined in this comprehensive guide, you can access your order’s tracking information, monitor its progress, and receive timely updates.